Tanvi Jadwani, a 24-year-old social worker living in Delhi, is wary of travelling home alone in a taxi, or calling a serviceman to fix a plumbing issue through on-demand services. "After the Uber incident, I think it's not unusual to feel a bit unsafe or wonder about the security measures that are in place before recruiting these professionals," says Jadwani. Identification, address and court record checks are mandatorily carried out by background verification firms that are tying up with on-demand home service startups. But are these checks foolproof, or are there any technological upgrades or any additional checks being done to ensure that the end consumer is safe? A slew of background verification service startups claim to reduce the turnaround time for identification checks to a matter of seconds, introduce visitor manager applications, conduct continuous monitoring by repeating address and court record checks every 3-6 months, among other such measures. "On the arrival of a delivery executive, visitor manager applications will immediately notify the on-demand service startup about his presence in a building or home," says Pravin Agarwala, founder of BetterPlace. He explains that this is done to ensure the safety of women and children at home.
No comments:
Post a Comment